Effective Date: 1 December, 2024

VENN CANTEEN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [venncanteen.com], make a reservation, or interact with us online.

By accessing or using our website, you agree to the terms outlined in this policy.

---

1. Information We Collect

We may collect and process the following types of personal data:

- Personal Information: Name, email address, phone number (e.g., for reservations or inquiries).

- Website Usage Data: IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools).

- Transaction Details: Payment and billing information when ordering online

- Communication Data: Any information shared when contacting us via forms, email, or social media.

---

2. How We Use Your Information

We use your personal data for the following purposes:

- To process reservations or respond to inquiries.

- To send updates, confirmations, or relevant marketing communications (only if you opt-in).

- To improve our website’s functionality and your user experience.

- To comply with legal obligations or protect our rights.

---

3. Legal Basis for Processing

Under GDPR, we process your personal data based on:

- Consent: When you opt-in to marketing or provide contact details.

- Contractual Necessity: To fulfill requests, such as reservations or online orders.

- Legal Obligation: When required for compliance with applicable laws.

- Legitimate Interests: To improve our services or ensure website security.

---

4. Sharing Your Information

We do not sell or rent your data to third parties. However, we may share it with:

- Service Providers: For payment processing, reservations, or analytics (e.g., Google Analytics).

- Legal Authorities: When required by law or to protect our legal interests.

---

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device.

- You can control cookie preferences in your browser settings.

- We may use tools like Google Analytics to analyze site traffic and performance.

Learn more about cookies in our [Cookie Policy](#).

---

6. Your Rights Under GDPR

As a resident of the EU, you have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you.

- Rectification: Correct inaccurate or incomplete information.

- Erasure: Request the deletion of your personal data.

- Objection: Object to processing for marketing purposes.

- Restriction: Limit how we process your data in certain situations.

- Data Portability: Request a copy of your data in a structured format.

To exercise your rights, contact us at hello(at)vennfoods.com.

---

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless required to keep it longer by law.

---

8. Security

We implement reasonable security measures to protect your data against unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

---

9. Third-Party Links

Our website may include links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices or content of these sites.

---

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated date.

---

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

VENN CANTEEN

Rua Fernandes Tomás, Porto 4000-216, Portugal

+351 220 140 899

hello(at)vennfoods.com

Website: [venncanteen.com]